The new client has been so much fun to work with. Really a knowledgeable person who understands the business and it's complexities. Someone with patience, intuition, and a great sense of humor to boot. Clients like that are better than gold. We joke around the office about how easily banks/credit companies throw around the term "platinum"... This guy is someone that I would think is actually deserving of the title. He makes the job fun, and that to me means so much more than a lot of other factors.
In making a client feel the exact opposite of how good service would have made him feel, the other banker really turned out to be the goose that laid the platinum egg. I guess I owe him a thank you. In not doing his job, he has made someone truly appreciate my bank and the job that we do.
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