A Giant Production

So I really am one of those people who hates it when something becomes a bigger deal than it needs to be. Today's big production was someone thinking that they were more important than they are...

I spent almost an hour on the phone with them today talking about policy changes that they were made aware of months ago. There are rules, I do not write the rules, but we will all live by them because we have no choice...

Except this person. They were convinced that they were above the rules, until I told them that they were not.

Then they tried to get me to OK a change in the rules just for them. They kept on it for a while but I didn't budge. The rules are the rules. I did not write them, so I don't try to change them.

So after a bit of back and forth they seemed to get it. Until they called me back no more than ten minutes later to talk about the possibilities of an exception if I had time to touch base with the people above me who did write the rules.

Do some people just not understand "No," or is it just me that thinks of that as a pretty concrete term? The craziest thing is, if it had been someone trying to sell me something I would get it. I understand sales people, and I "get it" when they are persistent. This person was just a self absorbed jackass.

Screw them... Rules are rules... (Unless I actually liked them, then I might have worked to make an exception, but I didn't.)